Status Hub Privacy Policy & DPDP Notice

Status Telemetry Privacy Policy

Compliant with the Digital Personal Data Protection Act, 2023 (DPDP Act, Act No. 22 of 2023) of India.

Effective Date: October 01, 2025 • Last Revised: August 25, 2026 • Ahmedabad, Gujarat, India
DPDP Notice Under Section 5: When you access this Status Page or subscribe to platform alerts (Email, Web Push, Webhook), B A C acts as the Data Fiduciary. We collect minimal digital data solely to deliver mission-critical reliability alerts. You maintain full rights to access, correct, erase, or withdraw your subscription at any time.

1 Data We Collect on the Status Matrix

We process only the minimum data required to power real-time reliability dashboards and alert notifications:

  • Alert Subscription Data: Email addresses submitted for downtime notifications, browser Web-Push VAPID subscription endpoints, and developer webhook URLs.
  • Service Preferences: Selected components and location node preferences chosen during alert configuration.
  • Network Telemetry: Anonymized server probe latencies, synthetic response codes, and rate-limiting IP logs for security defense against DDoS.

2 Lawful Grounds and Purpose (Section 4 & 6)

Your data is processed strictly based on:

  • Explicit Consent: Provided when you enter your email or grant browser notification permissions for status alerts.
  • Legitimate Uses: Security monitoring, DDoS prevention, and service availability assurance.

3 Consent Withdrawal & Instant Unsubscribe (Section 6(4))

You can withdraw consent and terminate status subscriptions instantly at any time:

  • Click "Unsubscribe" in any status alert email dispatched by our Brevo routing service.
  • Revoke notification permission in your browser settings to automatically clear push tokens.
  • Submit an instant deletion request via our DPDP Rights Portal or email [email protected].

4 Data Principal Rights (DPDP Act, 2023)

Under Sections 11–14 of the DPDP Act 2023, you have statutory rights to:

Right to Access (Sec 11): Request summary of your subscription records.
Right to Erasure (Sec 12): Request permanent deletion of subscription data.
Right of Grievance (Sec 13): 30-day time-bound redressal for privacy complaints.
Right to Nominate (Sec 14): Nominate an individual for post-incapacity rights.

5. Grievance Officer & Statutory Contact Details

For any privacy inquiry, subscription removal request, or DPDP grievance, contact:

Grievance Officer: Pushkar & Data Protection Cell
Office Address: B A C Web Development, Ahmedabad, Gujarat 380001, India
Statutory SLA: Acknowledgment in 24 hours • Resolution in 30 days